Calls answered immediately, connecting in milliseconds, with no queueing for a human.
Billed by seats or call minutes, with tiered discounts applied automatically as you grow, so initial costs stay under control.
Serving enterprises with over 10,000 inbound calls a day, handling traffic peaks and line failures with ease.
Complete docs, SIP integration examples and professional technical support for a fast integration.
Connect one or more numbers to your support line; calls are routed to the right AI agent automatically, no separate setup per number.
LLM-powered voice conversations respond in milliseconds; even at peak with many concurrent calls, customers never hear a busy tone.
When the customer asks or the AI judges it's out of scope, the call is transferred to a human agent instantly, with conversation and progress shown on the agent's screen.
Extract key info from conversations automatically and push to Feishu, WeCom or DingTalk — set extraction rules once and every call runs automatically.
Knowledge base retrieval, emotion and intent recognition, call summaries and intent tags are each one API call away. HalfCall already provides the common capabilities a service system needs; details below.
此外,完整的通话数据与意向分析对所有客户免费开放。了解更多请点击这里。
"This support platform has rich multichannel templates, great for omnichannel service. The AI auto-replies feel natural too and improved customer experience."
Zheng *