@Huahua in groups to collect leads and schedule redials in conversation

通话结束,
微信延续沟通

When a customer agrees on the call to add WeChat, a friend request goes out right away. Once accepted, the conversation continues on WeChat with materials sent, and customers asking for quotes get a group with sales. Admins @Huahua in groups to check data and schedule redials.

WAdd me, send the detailsHere's the price listPrice list.pdf1.2 MBPDFAdded to quote group+ FRIEND
Solution overview

Phone and WeChat connected for ongoing private-domain operations

For businesses serving customers on WeChat: customers who agree on a call are added automatically, and digital employees continue the conversation, send materials and hand off in groups. Admins query data and assign tasks right in the group.

Add on WeChat after callsAdd sign-ups on WeChatPrivate chat inquiriesHand off to sales in a groupIn-group account manager
Entry points · continued on WeChat
Customer entry points
  • Agrees to add WeChat during an outbound or follow-up call
  • Website sign-up approved
↓
Friend request sent automatically
Request note includes source and key points
Ongoing WeChat engagement
  • Answers inquiries and sends materials in private chat
  • Quote requests get a group chat handed to sales
  • @Huahua in groups to check data and schedule redials
What's included
  • IM channelsWeChat and WeCom connected with auto-replies; DingTalk and Feishu can be connected
  • AI Outbound Calling →Detects willingness to add WeChat on calls and sends a friend request
  • Knowledge Base →Private chat answers follow company scripts and materials
  • Lead Discovery →Collects leads from group chats and calls them automatically
Instant WeChat reach

Friend request on hang-up, with call highlights in the note

Phone and WeChat unified

Call and chat history merged to continue the last conversation

Operate right in the group

Daily operations done in chat, no dashboard login needed

One customer's conversion path on WeChat

From agreeing to add WeChat on the call to sales taking over in the group, no one needs to watch over it.

01Phone
10:02
Agrees on the call to add WeChat
During an AI outbound or follow-up call, the customer agrees to add WeChat for materials
02Add friend
10:03
Friend request sent automatically
Request note includes call highlights so the customer knows who it is
03Private chat
10:15
Continue in private chat
Sends price lists, case studies and recordings, replying instantly around the clock
04Create group
20:42
Hand off to sales in a group
Customer and assigned salesperson join together; the first message is a sales brief
05Group
Next day
@Huahua in groups
Check data, export lists, schedule redials, all with one instruction

Five things Huahua does on WeChat

Huahua is the digital employee we use on our own platform; below is how it works in the WeChat channel. Your digital employees have the same capabilities, with names and scripts customizable for your business.

Once a customer agrees on the call to add WeChat, Huahua sends a friend request from the linked account right after hang-up, with call highlights in the note so the customer knows who it is.

Friend requests are sent automatically in these cases:
  • Agreed on the call to add WeChat: friend request sent right after hang-up
  • Website sign-ups added automatically once approved
  • Added by phone number search, with the request note generated automatically
  • WeChat add records show source and status, with each failure reason noted
New friends
Huahua
Huahua
I'm Huahua, we just spoke on the phone. Sending you the materials
Accept
Add-WeChat records
WMr. WangAdd WeChat from callApproved
刘Mr. LiuSign-up addAwaiting acceptance
张Ms. ZhangAdded by phoneApproved
李Manager LiTheir requestApproved

Operations tasks, done in conversation

Message Huahua privately or @Huahua in a project group, no console login needed.

Ask in private chat, get data instantly

Once a phone number is linked, Huahua acts with that account's permissions: checking each project's progress today, redialing unanswered leads, editing the opening line and changing voices, matching the web console.

WHow did each project do today?
Follow-up project
DIALED 1,284
CONNECTED 512
37
Store follow-up
DIALED 640
CONNECTED 301
22
New-customer invites
DIALED 860
CONNECTED 290
9
Dial Connected High intentHuahua replies on WeChat with this chart

Import from a screenshot

Send list screenshots, Excel or CSV straight to Huahua. It reports the count and duplicates first and imports only after you confirm.

12List recognized
10 new leads2 duplicates
Import into "Store follow-up" — when should dialing start?
Dial nowTomorrow 9 amNot yet

One instruction, list exported

Say "export yesterday's connected leads with calls over 30 seconds" and an Excel file arrives in WeChat, with a recording on every row.

Xfollow-up-interested.xlsx
138****0412Interested▶ Play
186****7731High intent▶ Play
159****2208Interested▶ Play
137****9046Interested▶ Play

Scheduled tasks, run automatically

Such as "send Project A's data at 8 every day" or "remind me to submit the weekly report Friday afternoon", delivered by WeChat message or phone call. When a customer says "contact me next week", it is recorded as a follow-up automatically.

MonTueWedThuFri
08:00Send me dataWeChatSend me dataWeChatSend me dataWeChatSend me dataWeChatSend me dataWeChat
09:00Morning meetingProject groupsMorning meetingProject groupsCheck on trialMr. LiuMorning meetingProject groups
15:00Revisit remindersPhone · Ms. ZhangWeekly reportWeChat
On time: a WeChat message, a group post, or a phone call

Same permissions as the web console

Data queries and actions require a linked phone number verified by code. In groups, only the group's linked company is accessible, and write actions follow the speaker's own permissions. Anything that triggers calls first reports the count and checks the balance, and runs only after confirmation.

Allowed actionsOwner / AdminOperationsField staffNot bound
View data✓✓✓Visible in group
Redial unanswered✓✓✓—
Import / export lists✓✓——
Start/stop projects, adjust calling hours✓✓——
Edit scripts, change voicesCollaborative campaignsCollaborative campaigns——
HuahuaLi, your account isn't bound yet~ Add me and send your phone number in a private chat to verify, then you can act directly in the group.
Customer story · Vocational education

"We used to agree on WeChat during the call and only add them the next day — half had forgotten who we were. Now they're added the moment the call ends, and when they ask about fees we pull them into a group."

Auto-add on WeChat after the callRequest note with contextMaterials sent by scenarioAutomatic group handoffSales briefing
Ms. Liu · Course inquiry (3)
20:42 Huahua invited Ms. Liu and Manager Li to the group
Huahua
HuahuaSales briefingIntent8/10Concern Installments, weekend classesSuggestion Book a weekend trial class first
李
Hi Ms. Liu, I'm Li, your course advisor. Here are the installment options.
刘
Mr. LiuOK, can I try a class this weekend first?
李
Sure, I'll save you a seat Saturday at 10 am

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