When a customer agrees on the call to add WeChat, a friend request goes out right away. Once accepted, the conversation continues on WeChat with materials sent, and customers asking for quotes get a group with sales. Admins @Huahua in groups to check data and schedule redials.
For businesses serving customers on WeChat: customers who agree on a call are added automatically, and digital employees continue the conversation, send materials and hand off in groups. Admins query data and assign tasks right in the group.
Friend request on hang-up, with call highlights in the note
Call and chat history merged to continue the last conversation
Daily operations done in chat, no dashboard login needed
From agreeing to add WeChat on the call to sales taking over in the group, no one needs to watch over it.
Huahua is the digital employee we use on our own platform; below is how it works in the WeChat channel. Your digital employees have the same capabilities, with names and scripts customizable for your business.
Once a customer agrees on the call to add WeChat, Huahua sends a friend request from the linked account right after hang-up, with call highlights in the note so the customer knows who it is.
Message Huahua privately or @Huahua in a project group, no console login needed.
Once a phone number is linked, Huahua acts with that account's permissions: checking each project's progress today, redialing unanswered leads, editing the opening line and changing voices, matching the web console.
Send list screenshots, Excel or CSV straight to Huahua. It reports the count and duplicates first and imports only after you confirm.
Say "export yesterday's connected leads with calls over 30 seconds" and an Excel file arrives in WeChat, with a recording on every row.
Such as "send Project A's data at 8 every day" or "remind me to submit the weekly report Friday afternoon", delivered by WeChat message or phone call. When a customer says "contact me next week", it is recorded as a follow-up automatically.
Data queries and actions require a linked phone number verified by code. In groups, only the group's linked company is accessible, and write actions follow the speaker's own permissions. Anything that triggers calls first reports the count and checks the balance, and runs only after confirmation.
"We used to agree on WeChat during the call and only add them the next day — half had forgotten who we were. Now they're added the moment the call ends, and when they ask about fees we pull them into a group."
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